크리스타비전(CRYSTAR)
개인정보처리방침
크리스타비전(이하 “회사”)는 「개인정보 보호법」, 「정보통신망 이용촉진 및 정보보호 등에 관한 법률」, 「의료법」 등 관련 법령을 준수하며, 회원(이용자)의 개인정보를 보호하기 위해 최선을 다하고 있습니다. 본 개인정보처리방침은 회사가 제공하는 AI 기반 안저 판독 솔루션 및 관련 서비스(이하 “서비스”)를 이용함에 있어, 회원의 개인정보 처리에 관한 사항을 규정합니다.
제1조 (개인정보의 처리 목적)
회사는 아래와 같은 목적을 위해 최소한의 개인정보를 수집·이용합니다. 회원관리 및 인증 회원가입 의사 확인, 회원 식별 및 본인인증, 회원 자격 유지·관리, 부정 이용 방지 의료기관 회원, 기업회원, 일반회원 등 유형별 가입 자격 심사 및 서류 확인 서비스 제공 및 운영 AI 안저 판독 솔루션 제공, 의료데이터 분석 및 플랫폼 운영 의료기관 회원이 의뢰한 환자 안저 이미지 판독 및 결과 제공 사용량 기반 요금 청구, 결제처리 등 서비스 이용료 수납 고객 문의 및 민원처리 고객 불만 접수·처리, 공지사항 및 이용안내 전달 마케팅 및 프로모션(선택 동의 시) 신규 서비스 및 맞춤형 서비스 안내, 이벤트 및 광고성 정보 제공 보안 및 사고 예방 부정·불법 행위 방지, 계정도용 및 해킹 모니터링, 안전한 서비스 환경 제공
제2조 (처리하는 개인정보 항목)
1. 회원 가입 및 서비스 이용 시 필수항목: 성명, 아이디(이메일), 비밀번호, 휴대전화번호, 직책/소속(의료기관 회원 및 기업회원), 자격증/면허증/사업자등록증 사본(해당 회원 유형에 따라) 선택항목: 직군, 지역, 기타 개인화 서비스 제공을 위한 정보 (입력 시) 2. 의료기관 회원 이용 시 의료기관 정보: 의료기관명, 주소, 전화번호, 의료기관 개설신고증, 의사면허증 등 의료기관 회원이 의뢰한 환자 안저 이미지 판독 및 결과 제공 3. 자동 수집 정보 서비스 이용 과정에서 자동으로 생성·수집될 수 있는 정보: 접속 IP 주소, 접속 로그, 쿠키, 기기정보(브라우저 타입, OS 등), 방문 일시, 이용 서비스 기록, 불량 이용 기록 등
제3조 (개인정보의 처리 및 보유 기간)
회사는 회원의 개인정보를 수집·이용 목적이 달성될 때까지 보유·이용합니다. 다만, 법령에서 보존의무를 부과하는 경우 해당 기간 동안 보관할 수 있습니다.)
「전자상거래 등에서의 소비자보호에 관한 법률」에 따른 보존 계약 또는 청약철회 등에 관한 기록: 5년 대금결제 및 재화 등의 공급에 관한 기록: 5년 소비자 불만 또는 분쟁처리에 관한 기록: 3년 「의료법」 등에 따른 의료기록 보관(의료기관 회원이 직접 관리)
목적 달성 후에는 지체 없이 개인정보를 파기하며, 회사 내부 방침 또는 다른 법령 등에 의해 별도로 보관해야 하는 정보는 해당 보관 사유가 종료된 후 즉시 파기합니다.
제4조 (개인정보의 제3자 제공)
회사는 원칙적으로 회원의 개인정보를 외부에 제공하지 않습니다. 다만, 회원이 사전에 동의한 경우 또는 법령에 특별한 규정이 있는 경우에는 예외로 합니다. 의료기관 회원의 요청으로 AI 판독을 진행하는 경우, 환자 정보를 판독 처리 목적으로 회사가 수령할 수 있으며, 이는 관련 법령(의료법, 개인정보보호법 등)에 따라 엄격히 관리됩니다. 제3자에게 데이터를 제공해야 할 경우, 제공받는 자, 목적, 항목, 보유기간 등을 명시하고 회원 동의를 받습니다.
제5조 (개인정보의 처리위탁)
회사는 서비스 향상 및 업무 효율화를 위해 일부 업무를 외부 전문 업체에 위탁할 수 있습니다. 위탁 시 위탁받는 자(수탁자), 위탁업무 내용 등을 회원에게 고지하고, 계약을 통해 개인정보가 안전하게 관리될 수 있도록 필요한 조치를 취합니다.
제6조 (개인정보의 파기 절차 및 방법)
파기 절차: 목적 달성(회원 탈퇴, 계약 만료 등) 또는 보유기간 종료 시 파기됩니다. 파기 방법: 전자적 파일 형태: 복구·재생이 불가능한 기술적 방법을 사용하여 삭제
제7조 (정보주체의 권리·의무 및 행사방법)
회원은 언제든지 자신의 개인정보 열람, 정정, 삭제, 처리정지 등의 권리를 행사할 수 있습니다. 권리 행사는 회원정보 수정 메뉴, 고객센터 문의 등을 통해 가능하며, 회사는 지체 없이 필요한 조치를 합니다. 법령에서 개인정보 보관을 의무화한 경우에는 해당 정보의 삭제 요구가 제한될 수 있습니다.
제8조 (개인정보의 안전성 확보 조치)
회사는 개인정보 보호를 위해 다음과 같은 기술적·관리적 조치를 하고 있습니다
접근권한 관리: 개인정보를 처리하는 시스템에 대한 접근권한 부여, 변경, 말소 등 체계적 관리 및 외부 무단 접근 통제 개인정보 암호화: 이용자의 주요 개인정보(비밀번호, 의료정보 등)를 암호화된 형태로 저장 및 전송 해킹 방지 및 보안 점검: 방화벽, 침입차단/탐지시스템, 보안프로그램 설치 및 주기적 취약점 점검 접속기록 보관: 개인정보 취급자가 시스템 접속 시 발생하는 기록을 최소 6개월 이상 보관 및 관리 문서보안: 종이 문서, 보조 저장매체 등은 잠금장치가 있는 안전한 장소에 보관 개인정보 취급 직원 교육: 개인정보 보호 관련 내부 교육 및 정기적인 보안 점검
제9조 (개인정보 자동수집 장치의 설치·운영 및 거부)
회사는 서비스 이용편의 등을 위해 쿠키(Cookie) 등을 사용할 수 있습니다. 쿠키 사용 목적, 수집되는 정보, 보관 기간, 거부 방법 등 자세한 사항은 쿠키 정책에서 확인하실 수 있습니다. 이용자는 웹 브라우저 설정을 통해 쿠키 저장을 거부할 수 있으나, 쿠키를 거부할 경우 서비스 이용에 불편이 발생할 수 있습니다.
제10조 (개인정보 보호책임자 및 담당부서)
회사는 개인정보 처리에 관한 업무를 총괄하고, 개인정보 처리와 관련한 이용자의 불만 처리 및 피해구제 등을 위해 아래와 같이 개인정보 보호책임자 및 담당부서를 지정하고 있습니다. 쿠키 사용 목적, 수집되는 정보, 보관 기간, 거부 방법 등 자세한 사항은 쿠키 정책에서 확인하실 수 있습니다. 이용자는 웹 브라우저 설정을 통해 쿠키 저장을 거부할 수 있으나, 쿠키를 거부할 경우 서비스 이용에 불편이 발생할 수 있습니다.
개인정보 보호책임자 담당자 : 안혜지 직책 / 직급 : 행정이사 연락처 : 02-2001-1963
개인정보 담당부서
제11조 (권익침해 구제방법)
회원은 개인정보 침해에 대한 피해구제, 상담이 필요하신 경우 아래 기관에 문의하실 수 있습니다(대한민국 기준).
개인정보침해신고센터 (한국인터넷진흥원 운영) 홈페이지: http://privacy.kisa.or.kr 전화: (국번없이) 118 대검찰청 사이버수사과 홈페이지: http://spo.go.kr 전화: (국번없이) 1301 경찰청 사이버수사국 홈페이지: http://cyberbureau.police.go.kr 전화: (국번없이) 182
제12조 (개인정보처리방침의 변경)
회사는 본 개인정보처리방침을 변경할 수 있으며, 변경 시 시행일자, 주요 개정 내용 등을 명시하여 최소 7일 전(중대한 사항 변경 시 30일 전)부터 홈페이지 공지사항 등을 통해 공지합니다.
본 개인정보처리방침의 최종 개정일 및 시행일은 아래와 같습니다. 공고(또는 개정)일자: 2025년 01월 21일 시행일자: 2025년 01월 21일
CRYSTAR VISION Registration Policy
Chapter 1 General Provisions
Article 1 (Purpose)
This charter aims to regulate the rights, duties, responsibilities, and other necessary matters between the company and its members regarding the use of the AI-based fundus image interpretation solution and related services (hereinafter referred to as 'Service') provided by CRYSTAR VISION (hereinafter 'Company').
Article 2 (Definitions of Terms)
"Member" refers to a person who agrees to this charter and enters into a service agreement with the Company.
"Medical Institution Member" refers to the owner or medical professional of a medical institution who uses the Company's services (e.g., hospital, clinic, doctor, nurse, etc.).
"Corporate Member" refers to a business entity, such as a medical device manufacturer, pharmaceutical company, etc., that uses the Company's services.
"General Member" refers to a member who does not fall under the previous two categories and uses areas of the service available for general users (if applicable, further details may be added).
Chapter 2 Membership Registration
Article 3 (Membership Registration)
Membership registration is completed when a person wishing to use the service agrees to this charter and fills out the online registration form prescribed by the Company.
For medical institution members, the medical institution registration certificate or medical license must be submitted in the manner specified by the Company.
For corporate members, the business registration certificate and related permits must be submitted in the manner specified by the Company.
The Company may request additional documents for verification, and the member may be required to provide additional materials.
Article 4 (Change of Member Information)
Members must notify the Company of any changes to the information provided at the time of registration within 7 days from the date of change (or within a period designated by the Company), or directly modify the information through the member information modification page.
The Company will not be responsible for any disadvantages caused by delays in updating member information, and such responsibility lies with the member.
Chapter 3 Service Use
Article 5 (Contents and Use of Services)
The Company provides the following services to members:
AI-based fundus image interpretation solution
Medical data analysis service
Platform usage services (medical image/data sharing, other integration functions, etc.)
All AI analysis results provided by the Company are for reference purposes to assist medical judgment, and the final medical judgment and responsibility lie with a qualified medical professional such as a medical institution member. The Company is not liable for medical judgment results arising during the use of the service.
The service is available 24/7 throughout the year, but may be limited during regular maintenance or for technical reasons, and the Company will make efforts to notify users in advance.
Article 6 (Service Fees)
Service fees follow the pricing system prescribed by the Company, and detailed pricing is communicated to members through the website, email, or other methods, depending on service type, usage, and member type.
Members must pay the service fee according to the payment method specified by the Company. Failure to pay on time may result in a restriction of service usage.
Refunds and cancellations related to service fees follow the Company's refund policy, which will be communicated separately.
Chapter 4 Privacy and Medical Information Protection
Article 7 (Personal Data Protection)
The Company will make efforts to protect members' personal information in accordance with relevant laws (Personal Information Protection Act, Information and Communications Network Act, etc.).
The handling and protection of personal information are subject to the Company's 'Privacy Policy,' and members are deemed to have agreed to this upon registration.
Article 8 (Medical Information Security)
The Company and members must comply with the relevant laws, including the Medical Act, the Personal Information Protection Act, and medical information protection guidelines, to process and protect medical information.
Medical institution members must not provide or leak medical information to third parties. In the event of a leak, it must be immediately reported to the Company.
The Company will not use medical information provided by members for purposes other than the service and will not provide it to third parties without the member's consent.
Chapter 5 Termination of Contract and Restrictions on Use
Article 9 (Contract Termination and Restrictions on Use)
Members may terminate the service contract at any time through the withdrawal procedure. Upon withdrawal, their information will be handled in accordance with relevant laws and the privacy policy.
The Company may restrict service usage if any of the following situations occur, after prior notice. In urgent cases, actions may be taken without prior notice, followed by post-notification:
Use of another person's information or identity
Intentional interference with service operation or serious disruption to normal operation
Violation of medical information security guidelines, leading to a serious breach of patient data
Violation of this charter and relevant laws
If a member's service use is restricted, they may submit an appeal according to the procedures specified by the Company. If the appeal is deemed valid, service use will be resumed immediately.
Chapter 6 Miscellaneous
Article 10 (Amendment of the Charter)
The Company may amend this charter if necessary, as long as it does not violate relevant laws.
If the charter is amended, the Company will notify members of the effective date and reasons for the change at least 7 days in advance (for major changes, 30 days).
If a member does not explicitly refuse the amended charter by the day before the effective date, they are deemed to have agreed to the amended charter.
Article 11 (Dispute Resolution and Jurisdiction)
The Company and members will cooperate in good faith to resolve any disputes related to service usage.
If no agreement is reached, the case will be brought before the competent court in accordance with South Korean law, and the court having jurisdiction over the Company's main office will be the exclusive jurisdiction.
CRYSTAR VISION Privacy Policy
CRYSTAR VISION (hereinafter 'Company') complies with relevant laws such as the Personal Information Protection Act, the Information and Communications Network Act, and the Medical Act, and is committed to protecting the personal information of its members (users). This Privacy Policy outlines the processing of personal information while using the AI-based fundus image interpretation solution and related services (hereinafter 'Service').
Article 1 (Purpose of Processing Personal Information)
The Company collects and uses a minimum amount of personal information for the following purposes:
Member Management and Authentication
Confirming membership intention, verifying identity, managing membership status, preventing fraud
Examining membership qualifications and verifying documents for medical institution, corporate, and general members
Providing and Operating Services
Providing AI fundus image interpretation solution, medical data analysis and platform operation
Providing results of fundus image interpretation requested by medical institution members
Collecting service fees based on usage, processing payments
Customer Inquiries and Complaints Handling
Handling customer complaints, delivering notices, and service information
Marketing and Promotion (with optional consent)
Providing information about new and personalized services, events, and advertisements
Security and Incident Prevention
Preventing fraud and illegal activities, monitoring account theft and hacking, providing a secure service environment
Article 2 (Personal Information Items Processed)
1. During Member Registration and Service Use
Mandatory: Name, ID (email), password, phone number, position/affiliation (for medical institution and corporate members), certificate/license copies (based on membership type)
Optional: Job title, region, other information for personalized service (if entered)
2. For Medical Institution Members
Medical institution information: institution name, address, phone number, medical institution registration certificate, medical license, etc.
Providing fundus image interpretation requested by medical institution members
3. Automatically Collected Information
Information automatically generated and collected during service use:
IP address, access logs, cookies, device information (browser type, OS, etc.), visit date, usage records, user activity records
Article 3 (Personal Information Retention Period)
The Company retains and uses personal information until the purpose of collection and use is achieved. However, if there are legal requirements for retention, the Company may retain it for the required period.
Retention Under the Consumer Protection Act
Contract or withdrawal records: 5 years
Payment and supply records: 5 years
Consumer complaint or dispute records: 3 years
Retention Under the Medical Act
After achieving the purpose, personal information will be destroyed immediately, except when retention is required by internal policies or other laws.
Article 4 (Provision of Personal Information to Third Parties)
The Company does not provide members' personal information to external parties in principle. However, exceptions apply if the member gives prior consent or if there are special provisions in the law.
In cases where AI interpretation is conducted at the request of a medical institution member, patient information may be received by the Company for interpretation purposes, and it will be strictly managed in accordance with relevant laws (Medical Act, Personal Information Protection Act, etc.).
If data needs to be provided to a third party, the recipient, purpose, items, and retention period will be specified, and the member's consent will be obtained.
Article 5 (Outsourcing of Personal Information Processing)
The Company may outsource certain tasks to external professional firms to improve services and enhance operational efficiency.
When outsourcing, the Company notifies members of the recipient (contractor), the details of the outsourced tasks, and ensures that necessary measures are taken through contracts to manage personal information securely.
Article 6 (Procedures and Methods for Destroying Personal Information)
Destruction Procedures:
Personal information is destroyed upon achieving its purpose (e.g., membership withdrawal, contract termination) or at the end of the retention period.
Destruction Methods:
Electronic files: Deleted using technical methods that make recovery or reproduction impossible.
Article 7 (Rights, Obligations, and Methods of Exercising Rights of Data Subjects)
Members can exercise their rights to access, correct, delete, or suspend the processing of their personal information at any time.
These rights can be exercised through the member information modification menu or by contacting customer service, and the Company will promptly take the necessary actions.
Requests for deletion may be restricted if the retention of certain information is mandated by law.
Article 8 (Measures to Ensure the Security of Personal Information)
The Company implements the following technical and administrative measures to protect personal information:
Access Control Management:
Systematic management of granting, changing, and revoking access rights to systems processing personal information, and preventing unauthorized external access.
Personal Information Encryption:
Key personal information (passwords, medical data, etc.) is stored and transmitted in an encrypted format.
Hacking Prevention and Security Checks:
Installation of firewalls, intrusion prevention/detection systems, security programs, and regular vulnerability inspections.
Access Log Management:
Logs of system access by personnel handling personal information are retained and managed for at least six months.
Document Security:
Physical documents and storage media are kept in secure locations with locking mechanisms.
Employee Education on Personal Information Handling:
Internal training on personal information protection and regular security inspections.
Article 9 (Installation, Operation, and Rejection of Automated Data Collection Devices)
The Company may use cookies to enhance service convenience.
Details on the purpose of cookies, the information collected, retention periods, and methods of rejection can be found in the cookie policy.
Members can refuse cookie storage through browser settings, but refusal may lead to inconvenience in using the service.
Article 10 (Personal Information Protection Officer and Department in Charge)
The Company designates a personal information protection officer and a department in charge to oversee personal information processing, handle user complaints, and provide remedies for damages related to personal information processing.
Details on the purpose of cookies, the information collected, retention periods, and methods of rejection can be found in the cookie policy.
Members can refuse cookie storage through browser settings, but refusal may lead to inconvenience in using the service.
Personal Information Protection Officer
Representative: Hyeji Ahn
Position/Title: Administrative Director
Contact: (82+ 02-2001-1963)
Personal Information Department in Charge
Article 11 (Remedies for Infringement of Rights)
Members can contact the following agencies for remedies or consultation regarding personal information infringement (based on South Korean standards).
Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
Website: http://privacy.kisa.or.kr
Phone: (nationwide) 118
Supreme Prosecutors' Office Cyber Investigation Division
Website: http://spo.go.kr
Phone: (nationwide) 1301
Cyber Bureau of the Korean National Police Agency
Website: http://cyberbureau.police.go.kr
Phone: (nationwide) 182
Article 12 (Changes to the Privacy Policy)
The Company may change this privacy policy and will announce the effective date and major changes at least seven days in advance (or 30 days for significant changes) through website notices.
The latest revision and effective dates of this privacy policy are as follows:
Announcement (or revision) date: 01 21, 2025
Effective date: 01 21, 2025